Our Process in Serving You
Our services come to you with the assurance that we have dedicated ourselves to providing you with excellent customer service and excellence in everything that we do. Being customers ourselves, we know what it takes to win your satisfaction, and what it takes to have you refer us to your friends and family. We know that if we do good work for you, you will do that for us.
Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wise choice of many alternatives.
We will schedule a convenient time to meet with you after initial contact. We would like to hear your ideas, see any clippings, photographs, or any other materials you may have gathered that would be representative of the work that you may have in mind.
We will conduct a complete evaluation of your project needs, getting a clear understanding of what you want, so that in the end, you are satisfied with the result.
You will be given recommendations on what type of work is needed and the steps to complete the work. You will be shown samples of available epoxy colors as well as a huge selection of flake colors. Given that you have such a broad selection to choose from you will be able to design a floor that meets your exact style and decorator needs.
Based on the materials you select, you will receive a FREE comprehensive written estimate that spells out all the details involved – no surprises later.
Upon Job completion and quality inspection, your final approval is needed before we accept payment. Your satisfaction is absolutely guaranteed!